Refund policy
Return, Refund & Exchange
Due to the nature of wholesale pricing and inventory allocation, all wholesale orders are final sale.
We do not accept:
- Returns
- Refunds
- Order cancellations
Exchange Policy (Wholesale Support)
To support our retail partners, SHEISME offers a 100% exchange option per order, under the following conditions:
- Items must be:
- New and unworn
- Unaltered
- With original tags attached
- Exchanges are limited to:
- Size adjustments
- Style changes (subject to availability)
- Shipping for exchange re-delivery is covered by SHEISME (U.S. only)
This policy is designed to help partners reduce inventory risk while maintaining pricing integrity.