Refund policy

Return, Refund & Exchange

Due to the nature of wholesale pricing and inventory allocation, all wholesale orders are final sale.

We do not accept:

  • Returns
  • Refunds
  • Order cancellations

 


Exchange Policy (Wholesale Support)

To support our retail partners, SHEISME offers a 100% exchange option per order, under the following conditions:

  • Items must be:
    • New and unworn
    • Unaltered
    • With original tags attached
  • Exchanges are limited to:
    • Size adjustments
    • Style changes (subject to availability)
  • Shipping for exchange re-delivery is covered by SHEISME (U.S. only)

This policy is designed to help partners reduce inventory risk while maintaining pricing integrity.